If you are committed to creating a custom-designed piece, it’s important to find the right jewellery maker.
When choosing a jewellery maker in Hong Kong, expertise and experience are the most important things to look for. Ensure that you go to an experienced gemologist that knows how to choose authentic and quality stones, especially with so many poorly cut stones and counterfeit diamonds on the market. At Vere, our gemologists have a minimum of 10 years’ experience. This ensures they have undergone the relevant years of training and acquired the knowledge to exclusively work with trusted suppliers and know the difference when it comes to quality. An experienced jeweller also knows how to properly set and secure diamonds and other stones – the last thing you want from a piece is to lose precious elements due to poor setting.
How long a jewellery maker has been in business can be very telling of the quality and service they will offer. We recommend choosing a bespoke jewellery maker that has been in the business for some time. At Vere, we have over three decades of experience perfecting our craft and working with customers and suppliers from around the world. A reputation is worth a thousand words and we are proud of having built our client base solely on word of mouth. Our customers trust us to make their most important jewellery pieces, and return to us for their milestone occasions.
Choosing the right size of bespoke jewellery business can also give you a good indication of the service you will receive. While the largest luxury brands have higher markups, on the other hand, brands that are too small may not have the expertise or economies of scale. For example, small businesses or independent traders may not be able to provide diamonds at competitive pricing, even if the markup is lower, since they do not benefit from economies of scale or wholesale discount. Similarly, they may not have the training on hand to undertake quality control, or the team to support the range of services that you need, including warranty, repair, resizing and more complicated custom designs.
All in all, be sure to go with your instincts and a jeweller with good customer service in tune with your needs and desires. Choose a bespoke jewellery maker that is clear on their bespoke process and what is involved at every stage.